We started Lead Secretary because we saw too many great service businesses losing jobs to competitors who simply picked up the phone first.
Every missed call is a missed opportunity. For home service businesses, that could mean thousands of dollars walking out the door to a competitor who answered first.
We built Lead Secretary to ensure that never happens. Our AI answers every call in under 60 seconds, captures lead information, books appointments, and integrates directly with your existing systems.
No more voicemails. No more missed opportunities. Just leads captured and jobs booked, 24/7.
We watched HVAC companies, plumbers, electricians, and other home service businesses pour money into marketing only to lose leads because they couldn't answer the phone fast enough. The math didn't make sense: spend $50+ to generate a lead, then lose it to a $0.50 voicemail.
Traditional answering services were expensive, inconsistent, and couldn't integrate with modern field service software. Hiring more CSRs meant more overhead and still didn't solve the after-hours problem.
So we built something better: an AI that answers like your best employee, integrates with the tools you already use, and never takes a day off.
Our values guide everything we build.
The first business to respond gets the job. We obsess over response time because every second matters when a lead is on the line.
We handle your customers' calls, but the data belongs to you. Full ownership, full portability, no lock-in. Ever.
We're not a generic AI. We understand HVAC, plumbing, electrical, and home services. Our AI speaks your customers' language.
Lead Secretary is built specifically for home service businesses.
See how Lead Secretary can help your business capture every lead, 24/7.